Opened 9 years ago

Closed 9 years ago

#5798 defect closed invalid (invalid)

twisted.mail.smtp.AUTHDeclinedError: BuildBot MailNotifier

Reported by: SA Owned by:
Priority: high Milestone:
Component: core Keywords:
Cc: Branch:


I am using BuildBot 0.8.6p1 mail notifier to send an email on the success/failure of a build. I am using Twisted: 8.2.0 a compatible version with the version of Buildbot I am currently using. I am trying to use a company email address and encountering the following error in the twisted log when sending an email is attempted:

2012-07-19 15:21:45+0100 [ESMTPSender,client] Unhandled error in Deferred:

2012-07-19 15:21:45+0100 [ESMTPSender,client] Unhandled Error

Traceback (most recent call last): Failure: twisted.mail.smtp.AUTHDeclinedError: 535 5.7.0 authentication failed

<<< 250 HELP


<<< 220 2.0.0 Ready to start TLS

EHLO localhost.localdomain

<<< Hello [], pleased to meet you


<<< 250-8BITMIME <<< 250-SIZE 20480000

<<< 250-DSN <<< 250-ETRN


<<< 250-DELIVERBY <<< 250 HELP


<<< 144 $DMwMTEEMDA2OC41MzA1DDVAaGQkcmlh&i5sYXRlbnMuY28udWs+


<<< 535 5.7.0 authentication failed

2012-07-19 15:21:45+0100 [-] SVNPoller: polling

2012-07-19 15:21:45+0100 [ESMTPSender,client] Stopping factory <twisted.mail.smtp.ESMTPSenderFactory instance at 0x5385908>

All the credentials in the buildbot master.cfg file are correct i.e. username and password are spelt correctly:

I tried to fix the issue by setting useTls to false but the process "STARTTLS" still appears in the error log... I would appreciate any guidance on why this error is occurring and how to correct it.

Change History (1)

comment:1 Changed 9 years ago by Jean-Paul Calderone

Resolution: invalid
Status: newclosed

This isn't the appropriate forum. Please try the BuildBot community, either their mailing list or IRC channel. If it looks like a Twisted issue, then first upgrade to the most recent version of Twisted. If the problem persists, try the Twisted mailing list or IRC channel.

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